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BrianBrainBrian Thompson

Experience / Systems

Change begins at the roots.

Accessibility is not a code fix, a color change, or a label added at the end. It is a foundational organizational system—and it takes everyone.

The thread

Publishing → content → disability → technology → education → governance → institutional change.

The path looks less like a ladder from a distance. Up close, each experience changed what the next one made possible.

Open the formal résumé

Selected experience

Evidence, with context.

The résumé records the roles. These notes explain how the work connects.

Fidelity

Accessibility as an operating system

As the first accessibility employee within one of Fidelity’s three major platforms, Brian worked across governance, contracts, training, culture, clients, internships, events, legal considerations, and product practice—not as separate initiatives, but as one system.

LeadershipGovernanceCultureProduct

Institutional change

Make the learning unavoidable—and useful

A required accessibility training program placed the work alongside other institutional responsibilities. Vendor contract language, governance, client workshops, and a blind internship program helped move accessibility from specialist knowledge into the organization itself.

TrainingProcurementClientsInternships

Publishing → education

From describing content to designing access

Educational publishing introduced alt text, screen readers, and disability studies. Work at Six Red Marbles, TD Bank, and Great Minds expanded that practice through technology, curriculum, legal thinking, and the realities of large organizations.

Alt textEdTechCurriculumLegal

Public experience

Access beyond the product screen

Ongoing work with National Parks and museums—including the Minneapolis Institute of Art—brings the same questions to interpretation, culture, place, and the ways public experiences are shared.

National ParksMuseumsInterpretationPublic access

The unexpected route

Sea Dogs, Waikiki, shipbuilding, Boston

Before and between the expected roles: selling ice-cream sandwiches at Hadlock Field, carrying umbrellas as a Waikiki beach boy, working in restaurants, commuting to Boston, and watching naval ships take shape at Bath Iron Works.

WorkPlacePeopleResponsibility